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Have a Question?
Find all your answers here
Because we care about every detail of your look, we’ve gathered clear answers to your most frequently asked questions.
How long does it take to deliver my order?
We always strive to prepare your orders as quickly as possible! Within Saudi Arabia, delivery usually takes 2 to 5 business days.
How do I choose the right size for me?
To ensure you find the perfect fit, we’ve included a detailed “Size Guide” on each product page, showing the exact measurements in centimeters. If you’re unsure between two sizes, our customer service team is always available to help you choose the size that best complements your style.
Can I exchange or return the item if it doesn’t fit?
Absolutely! Your complete satisfaction is our top priority. We offer a flexible and easy return and exchange policy within 7 days of receiving your order. All we ask is that the item remains in its original condition, unused, with all tags attached.
What payment methods are available in the store?
To make your shopping experience easy and secure, we offer multiple payment options, including: Mada, credit cards (Visa and Mastercard), and Apple Pay.
